Question 1

What is PMCS Services?

Accepted Answer

PMCS Services is a Texas DIR-certified IT vendor and MBE/HUB/DBE/SBE-certified company founded in 2006 and headquartered in Austin, Texas. The company delivers AI solutions, IT staffing, CAPPS consulting, PeopleSoft implementation, enterprise modernization, and ADA/WCAG accessibility remediation to Texas state agencies and government entities nationwide.

Question 2

What Texas DIR contracts does PMCS Services hold?

Accepted Answer

PMCS Services holds six active contract vehicles: ITSAC (DIR-CPO-5489) for IT staff augmentation, DBITS (DIR-CPO-5905), AI Contract (DIR-CPO-5132), COTS (DIR-CPO-5315), Education IT (DIR-CPO-5841), and a TIPS cooperative contract through ESC Region 8.

Question 3

Which Texas state agencies has PMCS Services worked with?

Accepted Answer

PMCS Services has worked with over 58 Texas state agencies including HHSC, DSHS, TxDOT, TWC, TEA, and DIR across 19+ years.

Question 4

Does PMCS Services provide CAPPS consulting?

Accepted Answer

Yes. PMCS Services specializes in CAPPS Financials implementation and consulting. CAPPS is the PeopleSoft-based ERP system used by Texas state agencies. PMCS has placed 220+ expert consultants in CAPPS-related roles across Texas agencies.

Question 5

Can government agencies outside Texas use PMCS Services DIR contracts?

Accepted Answer

Yes. Public sector organizations outside Texas — including state agencies, local governments, school districts, universities, and municipalities — can leverage Texas DIR cooperative contracts through PMCS Services, skipping the lengthy RFP process.

Question 6

What certifications does PMCS Services hold?

Accepted Answer

PMCS Services is certified as a Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE), Small Business Enterprise (SBE), and Historically Underutilized Business (HUB) in Texas. The company also holds six active DIR and TIPS cooperative contracts.

Question 7

What AI services does PMCS Services offer to government agencies?

Accepted Answer

PMCS Services offers AI-powered document processing, intelligent contextual search (Unnanu AI Search), conversational AI assistants, multilingual IVR systems, workflow automation, predictive analytics, and fraud detection — available under the Texas DIR AI Contract (DIR-CPO-5132).

Question 8

Does PMCS Services provide ADA and WCAG 2.1 AA compliance services?

Accepted Answer

Yes. PMCS provides end-to-end ADA Title II and WCAG 2.1 AA website accessibility remediation and certification for government entities, including keyboard navigation, screen-reader ARIA patterns, color contrast, and compliance audits.

Question 9

How do I contact PMCS Services?

Accepted Answer

You can reach PMCS Services by phone at (855) 948-PMCS or (512) 948-3144, by email at DIR@PMCSservices.com, or by scheduling a consultation at pmcsservices.com/contact.

Question 10

Does PMCS Services offer IT staffing for Texas state agencies?

Accepted Answer

Yes. Under the ITSAC and DBITS DIR contracts, PMCS places IT professionals including PeopleSoft/CAPPS consultants, project managers, business analysts, developers, and subject matter experts in Texas state agencies.

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