OneSupport Partnership
(opens in new tab)Managed IT & Contact Center Services, at Scale
PMCS Services partners with OneSupport, a San Marcos, Texas-based managed IT and customer experience provider with over 30 years of operating history, to bring managed IT services, help desk, cloud, and contact-center support to our government and enterprise clients across North America.
Visit onesupport.com (opens in new tab)Capabilities
IT Help Desk
U.S.-based technicians providing remote hardware/software support, virus remediation, and device setup for end users.
Managed IT Services
Infrastructure monitoring, Office 365 migration support, cloud application migration, and ongoing managed service operations.
Cloud Contact Center
A unified customer experience platform spanning voice, chat, email, and digital channels, with workforce management across the U.S., Canada, and Mexico.
Compliance & Business Continuity
Compliance support and business continuity / disaster recovery services for regulated industries, including healthcare, finance, and government.
Operational Scale, Delivered Under Contracts You Already Trust
OneSupport brings 30+ years of managed IT and contact-center operating experience across North America; PMCS Services brings 20+ years of Texas government delivery experience and pre-approved DIR and cooperative purchasing contract vehicles. Together, agencies and enterprises get proven operational scale without a separate procurement cycle.
Need Help Desk, Managed IT, or Contact Center Support?
Talk to PMCS Services about how our OneSupport partnership can extend your IT support or customer experience operations.